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Frequently Asked Questions

Q: Is all of Homestead's Furniture included in the online store?

A: The web site is designed to provide people throughout the world with an opportunity to discover just how beautiful and lasting the bench-crafted furniture is at Homestead Furniture. This is just a limited selection of the incredible array of styles, types, and collections of furniture that are available.

If you are familiar with certain pieces of Homestead's furniture but do not see it in the online store, you can still order it through the online store. Simply email us with what you are interested in and we will gladly send you product information, prices, and photos (if available).

Q: Why can't I call Homestead Furniture?

A: Homestead Furniture does not have a phone in the showroom or warehouse. That is in keeping with the beliefs of the owners of Homestead Furniture, who are members of the Amish faith. Our friendly staff members at Homestead Furniture are permitted to call customers about orders and inquiries. They are simply unable to have a phone on the premises.

Q: If Homestead Furniture doesn't have a phone, how can the company have a website and online store?

A: The web site and online store are handled through a third party, Number Ten Media, a local e-commerce company that has partnered with Homestead Furniture to make their furniture and information available online. The web site is considered an extension of Homestead Furniture's extensive marketing plan.

Q: Where can I find Homestead Furniture?

A: Homestead Furniture is located at 8233 State Route 241 in Mt. Hope, OH 44660. We're open Monday - Saturday, 8:30 a.m. - 5 p.m. You can also visit us here, at our online store, to learn more about our products and place orders. It's as simple as dragging your mouse over the "Rooms" or "Product Types" buttons above to begin viewing our hand-tooled, solid hardwood furniture.

Q: How can I check the status of my order?

A: You can email us with your name, order number, and order date. Please indicate whether you placed the order online or in the Mt. Hope store. We will check with the wood shop and get back to you with the status of your order. You can email your status inquiries to orders@homesteadfurnitureonline.com.

If you have any other questions not answered above, please do not hesitate to email us at info@homesteadfurnitureonline.com.